Writer for Rent

[SLOGAN]

Return to Blog Listing
Fri, Jan 6th, 2012
The Frustration of Registration
Posted By: Angela Pause
Mood:
Music:

These days it is almost impossible to get through the week without having to wade through an online registration form for an event you would like to attend. If the online registration is well designed then it goes smoothly and you are done (and happy) in no time.  But if the registration form is confusing, redundant, too vague, assumes too much prior knowledge or uses terms not familiar with the user, it becomes a frustating nightmare, invariably ending in abandoning the attempt (lost dollars!) or an email to the admin person (if they have provided an email address). That's usually a hassle for everyone. 

What makes a good registration form? Lots of explanation of the steps involved would have to be personal favorite. I am constantly stymied by registration forms (for sporting events in particular ) that are vague and make me hit the back button constantly to correct information.  What if you have a promo or discount code? When and where does that go? What if you are registering more than one person? If there is any possiblity of confusion - and you learn this by testing your form with people not familiar with your organization - you add in explanatory detail such as : "if you are registering more than one individual, you can do that on the next page".  Or "if you have a discount or promo code, you will be able to enter it in the check out process." 

For online shopping, make sure you have the Continue Shopping button prominient. Nothing more frustrating than have to back button your way to shopping. Yes, the keep it simple stupid rule along with good explanations. That will make everyone happy. 

Posted:
Fri, Jan 6th, 2012 4:54pm
No tags set for this post

Delicious Digg Reddit Facebook Technorati Google Bookmarks




Return to Blog Listing
Website by W4R
Copyright 2019. Privacy  |  Terms  |  Sitemap  |  Contact

#In times like these, it helps to recall that there have always been times like these.

Paul Harvey

#It is bad luck to be superstitious.

Andrew Mathis

#Very little is known of the Canadian country since it is rarely visited by anyone but the Queen and illiterate sport fishermen.

P. J. O'Rourke

#Your manuscript is both good and original, but the part that is good is not original and the part that is original is not good.

Samuel Johnson

#Eighty percent of success is showing up.

Woody Allen

#Life engenders life. Energy creates energy. It is by spending oneself that one becomes rich.

Sarah Bernhardt (1844 - 1923)

#Wheresoever you go, go with all your heart.

Confucius (551 BC - 479 BC)